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Showing posts from February, 2021

What are CRM systems: CRM classification and market trends

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  It is impossible to correctly choose IT for business without basic knowledge about CRM systems: what are they and how they differ.  We offer you to understand the types and formats of CRM programs together. Types of CRM systems 65% of entrepreneurs implement CRM within five years after opening a company CRM systems are software for customer relationship management.  They help keep records of transactions and counterparties, remind of scheduled appointments, important calls and letters, automate routine processes and ultimately lead to increased profits.  Unsurprisingly, 65% of entrepreneurs implement CRM within the first five years after starting a company. However, the needs of all industries are different.  For example, it is important for a large bank to receive analytical reports on thousands of customer transactions, while a small beauty salon just needs to register customers with specialists, remind them of the visit and fix the payment.  Therefore, there are different types of

Review of CRM systems - TOP of the most popular solutions for all types of business

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  A customer relationship management (CRM) system allows you to spend fewer resources on routine business tasks.  This is possible thanks to the automation of the processes of the sales department, marketing and technical support. In this article, we have collected the most popular CRM systems: both universal and niche (medicine, education, jurisprudence, and more).  For your convenience, we have added filters by price, availability of the Russian version, size of the business and availability of a demo period.  Moreover, in the articles you will find the comments of opinion leaders about different CRM systems. Main features: automatic registration of applications from all sources - from the form on the website to the call and message in the messenger; integration with mailing services, landing pages, social networks, telephony, Google Analytics; open API; mobile application adapted for full-fledged work from a smartphone; reliability and security with the ability to restrict access ri